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Author Topic: Gold Member Status Delayed  (Read 7801 times)

philipmatarese

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  • Posts: 4
Gold Member Status Delayed
« on: October 24, 2018, 10:15:11 AM »
I recently signed up for the site and made a PayPal donation so I could get gold status and access the database. I got a receipt from PayPal on Oct 22, how long does it usually take to process? Should I be worried that something has gone wrong now or just wait patiently?

philipmatarese

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  • Posts: 4
Re: Gold Member Status Delayed
« Reply #1 on: November 01, 2018, 01:53:49 PM »
Has anyone else reading this ever gotten gold membership?

If so, how long did it take for yours to work?

4wd

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  • Posts: 47
Re: Gold Member Status Delayed
« Reply #2 on: November 01, 2018, 05:54:30 PM »
I got gold membership instantly when I made a donation, my paypal email matched my acct email so didn't have any issues. Don't know if that's a requirement or not, though I'd suggest contacting the admin with your details and receipt kmccann AT cruciverb.com or pm http://www.cruciverb.com/index.php?action=profile;u=1

philipmatarese

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  • Posts: 4
Re: Gold Member Status Delayed
« Reply #3 on: November 01, 2018, 11:45:40 PM »
Hmm. My emails also match, so I emailed kmccann. But so far it’s been radio silence. I’ll try emailing them again.

May I ask how long ago you paid for gold. Is it possible it used to work and now it doesn’t?

4wd

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  • Posts: 47
Re: Gold Member Status Delayed
« Reply #4 on: November 02, 2018, 08:14:28 AM »
Don't worry too much I'm sure he'll get back to you in a timely manner, paid for my gold membership back in 2016, could be a recent issue.

philipmatarese

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  • Posts: 4
Re: Gold Member Status Delayed
« Reply #5 on: November 02, 2018, 09:37:05 PM »
Kevin just got me sorted out (plus a bonus year of membership to make up for the trouble) when I emailed again. Not sure what wrong the first try, but all is well now.

4wd

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  • Posts: 47
Re: Gold Member Status Delayed
« Reply #6 on: November 03, 2018, 06:32:42 PM »
Great, glad everything's sorted out :)

admin

  • Administrator
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  • Posts: 74
Re: Gold Member Status Delayed
« Reply #7 on: November 12, 2018, 02:06:48 PM »
There have been issues with Gold Membership renewals. I need to do these by hand for now. WIll try to get this resolved once and for all.

I will monitor incoming PayPal payments every few hours, so that's about as long as you'll likely have to wait.

I can be reached by various methods:

kmccann@cruciverb.com   (requires me to be home to receive and reply to it)
xwordguy99@gmail.com  (I can receive emails here by cell)
613 620-2399   (my cell phone - last resort)

-Kevin


 


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