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Author Topic: CrossFire support?  (Read 714 times)

zvit

  • Newbie
  • *
  • Posts: 22
CrossFire support?
« on: October 30, 2021, 07:07:58 AM »
Since I purchased CrossFire a few weeks ago, I have been emailing their support at keeper@beekeeperlabs.com with a few questions but they have yet to respond. I am very disappointed with the customer support. Does anyone know how to contact their support and get a response?

FYI, Crossword Compiler, which I also purchased, replies to support emails very quickly.

zvit

  • Newbie
  • *
  • Posts: 22
Re: CrossFire support?
« Reply #1 on: October 31, 2021, 06:46:34 AM »
Update: Robert contacted me and was very professional and apologized for the late reply. He even offered me a full refund while keeping the software! Of course, I won't take a refund as the software had many benefits that outweigh the issues, but I am happy now with their support.

 


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