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Support => General Support => Topic started by: brasarehot on July 11, 2017, 05:53:49 PM

Title: Transferring CCW program to new computer
Post by: brasarehot on July 11, 2017, 05:53:49 PM

Does anyone know how to transfer the CCW program to another computer and get it to work? I get an error message

"Crossword compiler has not been installed correctly, or the installation is corrupted".

Any ideas?

Thanks all!

Title: Re: Transferring CCW program to new computer
Post by: stickler on July 11, 2017, 06:46:10 PM

Hi,

On your old computer you'll need to Backup Files and Settings under Options and separately save all your puzzle files. Then reinstall on your new computer, and use Revert from backup file under Options to restore your files. I believe you need to do this (rather than just copy program files etc) because of the various entries in registry files etc. You'll then have to manually copy in your saved puzzle files.

I'm currently running version 9 and have saved the relevant installation files as a backup in case of system failure as these files are no longer available (since v10 was released) from the Crossword Compiler website. If you don't have them, and you are a licensed user, then you could try and contact the program's author who will probably recommend you upgrade but it's worth a try.

If you already have v10 the reinstallation process should be straightforward, I believe.

Best

David Stickley
www.stickler.com.au for free and printable weekly international cryptic crosswords

Title: Re: Transferring CCW program to new computer
Post by: mmcbs on July 11, 2017, 10:01:33 PM

I believe David is right, but if you're still having difficulty by all means contact Antony Lewis; he's always responsive and helpful. BTW if you are not on version 10, I highly recommend it - nice improvements over previous versions.

Mark