I am new to the board so I will like to start off by saying hello to everyone.
Reading through some of the posts here, I realised that people were having problems with Crossword Compiler.
There are other free software available for creating crossword puzzles. These days I use Hot Potato software.
Their URL ishttp://hotpot.uvic.ca/
I find the interface to be easy and less complicated than Crossword Compiler. This is just my opinion.
There is also a free software called Eclipse Crossword athttp://www.eclipsecrossword.com/