Yes, I have. My family has a paid subscription, yet every time I log in and click on the link for today's puzzle, it just brings me to the page telling me I need to be a subscriber before I can get access to it. It makes absolutely no sense. I've tried closing and re-opening my browser, clearing my internet cache, logging in using different browsers (Firefox, Internet Explorer, and Chrome), and restarting the computer, but it's the same problem every single time.